We were originally going to go with a cheaper company trying to save those extra $$$. The cheaper company’s lack of information and communication sent up so many red flags I had to get out of that commitment before it was too late. Contracting Moving Squad was one of the best decisions I and my husband could have ever made. From start to finish Moving Squad was hands-down professionalism. Starting with Ryan my Moving Squad sales rep was extremely thorough with all of the information that he provided for my quote. His turnaround with providing me liability information was impeccable ( btw, this process was such a hassle with the previous moving company, the reason I had to cancel). Ryan has a personality like no other, he is definitely made for customer relations. Now to my movers Tavares, Michael & Roshane the prime definition of a SQUAD. They were on time, actually a little earlier than expected but did not mind waiting (per my request) until my contracted time. Diligent and respectful to us and our property. This squad work was beyond our expectations. Once we had the paperwork situated these gentlemen had my furniture wrapped up, my home cleared out, and on their truck in 30 MINUTES. Got to our new address and had our things unloaded, all furnishing in their appointed places throughout our new home all within 2 hours. I and my husband could not BELIEVE IT!!! My husband was more than happy to tip these gentlemen. Let me tell you something people you get what you pay for. We are so happy we did not go the cheaper route. But went with quality. I will never be moving any other way after this experience. And let me tell you the service did not stop there. Following my services, customer relations follows up with me to utilize any feedback to train their team to provide current and future customers with top-tier service…………. MOVING SQUAD you are headed in the right direction if all of your staff reflects the 4 gentlemen that I’ve mentioned. TOP NOTCH. Keep up the good work.
